FREQUENTLY ASKED QUESTIONS

Do you charge fees for making reservations?
No, we do not charge any booking fees for making your safari / hotel reservations through Floisa Tours

What are the passport, entry and visa requirements in Kenya?
Visitors are required to carry a passport that is valid for at least six months beyond the intended length of stay. Visas are required, depending upon the passport you carry.

What foreign currencies will I need, for travel?
Almost all currencies can be exchanged for the local equivalent upon arrival into the country. You may also utilize your major credit card at many locations. You will need both for incidental expenses, souvenirs, hotel meals and drinks, tipping and drinks purchased at safari destinations. All pre-booked travel, accommodation, tours and transfer expenses are otherwise prepaid before departure.

Are travelers' checks accepted?
Travelers' checks can be exchanged at banks in South Africa. Travelers’ checks are however not accepted at many destinations.

Who will meet me when I get there?
Floisa Tours  will arrange and manage all your pick-ups and transfers, with our professional and reliable team. You will be provided, upon arrival at Jomo Kenyatta International Airport, with your personalised, complete and detailed itinerary for your entire trip booked through us. You will know when and by whom you will be met; you will have their local contact numbers. You need never have to rent a car or catch a taxi or bus on your pre-booked itinerary.

Are there any medical precautions?
Vaccination requirements change from time to time. Malaria is present in many parts of Africa - we will advise you if you will be visiting a malaria area. We suggest you consult your local doctor or health department for information on malaria prophylactics and the latest health precautions. If you are on prescription medication, please ensure you have an adequate supply to last the duration of your stay and a copy of your prescription(s).

What medical services are available?
There is no general answer to this question, since your travel itinerary may take you to cities with excellent medical services and to remote areas with more limited resources. If you have a medical condition, please take this into account when planning your itinerary. Many safari destinations have qualified emergency first-aid staff members. Please advise us of any medical conditions you have and ensure that you have sufficient medical insurance cover.

 When is the best time to travel weather wise?
It really depends on the type of animal you wish to see. Certain reserves have good game viewing all year round but others will have particularly good sightings or at different times of the year. It is generally felt that the African winter (June - August) is the best time to go on safari, as the grass is dry and vegetation sparse making game viewing easier. It is also the time when animals are on the move looking for food and water.  
In the last few years with African travel becoming so popular, we are finding our guests are choosing anytime of the year to travel whether it be summer or winter.  In Kenya, you have the memorable opportunity of witnessing the migration of over two million animals. Temperatures in winter are generally mild but can become considerably cooler in the evening, so pack multiple layers of clothing to ensure you stay comfortable on afternoon game drives and walks. It goes without saying that the standard safari gear must include a broad brim hat, sunscreen and mosquito repellent.

What is the time difference in Kenya?
GMT +3 hours

Is English widely spoken?
Yes. English is spoken throughout, especially by those involved in the tourist trade.

What clothing and other items should I bring?
Safari dress in casual, preferably neutral colors (e.g. khaki, brown or green); T-shirts and shorts/skirts for the day; long-sleeved cool shirts and long pants with socks for evenings outdoors (for the mosquitoes); good walking shoes; swimsuit; warm sweater or light coat for early morning and night safari drives; polarizing sunglasses; a hat or cap; a good camera and plenty of film (you will not be able to get the film you need in remote areas); sun block cream (SPF 30 or higher) if you are prone to sunburn; malaria medication; insect repellant (often supplied by your lodge); scarf and gloves for cool evenings especially in the winter months (June - August) - yes, it can be cold in the early mornings and evenings; and a good pair of binoculars (essential).  A wind resistant jacket is always good to have with you, especially when out on open landrovers in the early morning or evening game drives.

 Am I safe from the wild animals when on safari?
When on safari, you may typically be tracking and viewing wild animals in an open 4x4 vehicle - herds of elephant, buffalo, lion, rhino, leopard and many others. You may feel very exposed, but the wild animals are mostly accustomed to the vehicle and will usually ignore it. You will always be accompanied by an experienced (and armed) ranger and your safety is the highest concern. Please however always follow the advice given - remain in the vehicle at all times; don't stand up; and observe silence when requested. Wild animals are unpredictable and deserve a high degree of respect.

Can I take my family on safari?
Many safari destinations do not accept children under 12 years. We do however also offer safari destinations that will accept children of all ages, but younger children cannot participate in the safari drives and walks, for safety reasons.

How early should I make reservations and how do I go ahead with a booking?
It is better to book as far in advance as possible to ensure availability at the time you wish to travel (4-6 months), especially during the peak seasons (July & August and Christmas/New Years). This is especially important for those wishing to travel on private tailor-made safaris and those adding extensions to scheduled trips.